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when handling a patient complaint, which one of the following would be
most appropriate?a. If the patient is angry, matches/her anger level,
and she will calm down. b. take all complaints seriously and take
thorough notesc. refused to talk to patients who are complaining; the
doctor should handle them.d. no correct answer
NCCT Medical Assistant Practice Test
the abbreviation for ( as needed ) is?
which of these would be the best choice to administer and intradermal
injection?a. insulin syringeb. Tuberculin syringec. Hypothermic
syringesd. A close injection system
which of the following stains classifies bacteria into gram-positive and gram-negative ?
To ensure that the medical office has the supplies it needs, the medical assistance should establish a _____?
the amount an insured patient must pay towards claims each year for
the insurance company will pay for medical treatment is known as
the_____?
which of the following areas should be swabbed when obtaining a specimen for a throat culture?
when writing a business letter, the salutation of a letter should be followed by which punctuation mark?
A physician must have the patient's permission in writing to reveal
any confidential information except for which of the following? gunshot
wound, anorexia, drug addiction, pregnancy
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